Privacy Policy

Who we are

Source for the Goose is an independent shop based at 5 East Street, South Molton, Devon. EX36 3BU.

 We own and operate this website www.sourceforthegoose.com  and we take your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data. This Policy applies to information we collect about: 

Visitors to our website

This includes people who register with us; and people who do business with us; and people who register their interest in or apply for jobs with us.

1. The Information We Collect About You 

When you register with us or do business with us, we may collect the following personal information from you: 

• name
• postal addresses
• email address
• telephone number
• credit or debit card number, and expiry date, • age
• gender
• interests 

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see Section 4 below. 

2. How We Will Use The Information About You 

We gather this information to allow us to process your registration, process any orders you may make, provide the goods requested, review expressions of interest in and applications for jobs. The relevant information is then used by us, our agents and sub- contractors (including, without limitation Stripe, Shopify, Mailchimp, Royal Mail, other mail/courier companies) to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the goods in general.  Shopify uses customers’ personal information to block certain transactions that appear to be fraudulent through automated decision-making. Shopify's Privacy Policy Generator includes this information. If you agree, we may also contact you about other products and services we think may be of interest to you. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you. We may use your IP address to gather aggregate demographic information, to diagnose problems with our server, to administer our website, to measure the use of our website, and to improve the content of our Website. 

We may also share information with relevant law enforcement agencies or regulatory bodies. 

3. Marketing 

We may wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, a link at the footer of each email is provided allowing you to opt out or unsubscribe from our database, alternatively you can contact us at jill@sourceforthegoose.com. If you agree to us providing you with marketing information, you can always opt out at a later date. 

New subscribers are offered a one-off free shipping code for orders over £50. This is a one-off discount and is only valid on those items listed as being available for postage at the standard rate. Large items are not included in this one-off discount.

4. Our use of cookies and other information-gathering technologies
Cookies are small text files placed on your computer (or other electronic device) when you access our Site. 

We use cookies and other online tracking devices such as Google Analytics* to collect standard Internet log information and visitor behaviour information. The information is used to: 

  • Keep track of the items stored in your shopping basket and take you through the checkout process 
  • Recognise you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time) 
  • Obtain information about your preferences, online movements and use of the internet 
  • Carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor and/or customer requirements and interests 
  • Target our marketing and advertising campaigns and those of our partners more effectively by providing interest- based advertisements that are personalised to your interests 
  • Make your online experience more efficient and enjoyable 

We work with third-party suppliers who may also set cookies on our Website, for example Youtube and social networks such as Facebook, Twitter, Pinterest, Instagram, Tumblr. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. 

Demographic data also may be collected at our Website from third party advertising servers, content servers, or Website analysis agents who provide us with the postcode and area code associated with a visitor's server, along with pages viewed on our Website. We may review the actions of visitors to our website on an aggregate basis to determine customers' preferences. We also complete research on our visitors' demographics, interests, and pages viewed based on the information provided to us during registration, ordering, promotions, from our server log files, from our website analysis agents, or from contests, drawings or surveys. We may use this data to personalise the visitor's experience of our website, to inform our marketing and promotional campaigns, to statistically analyse website use, to improve our product offerings, and to customise our website's content, layout, and services. We receive reports from third party advertising servers, content  servers, or website analysis agents that tell us how many adverts were presented and clicked upon and/or what content was served or viewed.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer (or other electronic device) such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. 

In most cases we will need your consent in order to use cookies on this Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g to enable you to put items in your shopping basket and use our check-out process). 

You can set your browser not to accept cookies. However, in a few cases some of our website features may not function if you remove cookies from your browser. 

The following links explain how to access cookie settings in various browsers:

Firefox
Internet Explorer
Google Chrome

Safari OS X
Safari iOS
Android

To opt out of being tracked by Google Analytics across all websites

5. How We Protect Your Information 

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: 

• Data on our server is encrypted
• Credit and debit card transactions are handled by established third party banking agents.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. 

6. Access to your information and correcting your information 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to jill@sourceforthegoose.com . You will need to include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill). 

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, please email jill@sourceforthegoose.com . You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate. 

7. Your Consent 

By submitting your personal information you consent to the use of that information as set out in this Policy. 

8. Changes to Privacy Policy 

We keep our Privacy Policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. 

9. How to Contact us 

We welcome your views about our Site and Privacy Policy. If you would like to contact us with any queries or comments please send an email to jill@sourceforthegoose.com

10. Links to other websites 

Our website contains links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own Privacy Policy. We can not be held responsible for data protection on our partner websites.